Privacy & Security

I. GENERAL

1. We Are Committed to Your Privacy

This web site is owned by BENEV Company Inc. and operated on its own behalf (hereinafter the “Site”). Your privacy on the Internet is important to us. We collect certain types of information about the users of our Site. This privacy statement discloses our privacy policy, including what information we collect, how we use it, and how you can correct or make changes to that information. For the purposes of this Privacy Statement, the terms “we,” “us,” “our,” and “BENEV” refer to BENEV Company Inc. “You” refers to you, as a user of this Site. By using this Site, you consent to the terms of our Privacy Policy as described herein. If you do not consent to the terms of our Privacy Policy you do not have the right to use this Site in any way, including to review information and/or to obtain goods or products.

If you have any questions regarding this Privacy Policy or the practices of our Site, please contact us at policies@BENEV.com.

II. COLLECTION AND USE OF PERSONAL INFORMATION

1. Collection of Personal Information

When you visit the Site, you may be asked to provide certain Personal Information about yourself, such as your name, mailing address, e-mail address, and telephone number, and, for online purchases, your billing, shipping, and credit card information (“Personal Information”) for certain purposes described in this Section II. We only collect Personal Information that is voluntarily provided to us by our users. However, if you opt not to provide us with certain Personal Information through the Site, you may be unable to participate in certain promotions, receive product information, or buy products offered directly or indirectly through the Site.

2. Your California Privacy Rights

As further discussed in this Privacy Policy, we may from time to time provide you with the opportunity to receive information about products and services offered by any subsidiaries, joint venturers, or other companies under common control with BENEV now or in the future (collectively, “Affiliates”), or our third party direct marketing partners. We will not provide your Personal Information to our Affiliates or third party direct marketing partners for their use in marketing their products to you without your consent. You can prevent future disclosures of your Personal Information to our Affiliates and third party direct marketing partners, at no charge, by exercising your “opt-out” rights through any of the means described in Section X below. Because we provide you with the ability to exercise such “opt-out” rights, we have thereby complied with the California Civil Code Section 1798.83, and we therefore do not provide the names and addresses of third parties that have received Personal Information from us for such third parties’ direct marketing purposes.

3. Methods of Collections and Use

We may collect and use your Personal Information in any one or more of the following ways:

a. Registration

You may elect to submit orders through our online store (the “Store”) as a non-subscribing Site user, in which case you will be required to provide your name, email address, and billing and shipping information.

Alternatively, you may complete an electronic registration form in order to create an account with our Site (“Site Account”). During registration, you will be required to provide Personal Information, which includes your name, e-mail address, telephone number, and street address. You will also be required to provide a password, which will be used to log-in to your Site Account. In addition, we will provide you with the ability to “opt-in” to additional communications from us, our Affiliates, and/or our third party direct marketing partners.

It is important that you protect and maintain the security of your Site Account. If you forget your password, you may not be able to access certain features or functions of the Site, including but not limited to the ability to manage your Site Account. You may retrieve your password by clicking on the [“retrieve your password”] button at the Site Account log-in screen. Please see Section VIII below for further details regarding our security measures and procedures.

The Personal Information we collect when you make a purchase through the Store as a non-subscribing Site user or when you register for a Site Account may be used by BENEV as follows: (i) for our internal tracking purposes, (ii) with respect to order placement and shipping (including, without limitation, to provide you with automated order status updates via e-mail), (iii) for information correction purposes, (iv) for our internal records, (v) in order to contact you to respond to your questions or requests, (vi) to provide you with information regarding changes to the Site which may affect your Site account and/or your use of the Site, (vii) if you have opted in to our courtesy physician notification service, to provide notification of products purchased through our Store to your nominated physician or medical practitioner, and (viii) to inform you of any product or promotional offers either we, our Affiliates, or our third party direct marketing partners may have.

b. Orders

Most of the information collected in the registration process will be used to process orders submitted by you through the Store. During the ordering process, you will be required to provide financial information, such as your credit card number and expiration date. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use your Personal Information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See Section VIII below for further details regarding our security measures and procedures. We do not share your financial Personal Information with any third parties, except as specified in the Sections II(4)(b) and (e) of this policy.

When you make a purchase through the Store, you can choose to store your Personal Information in your Site Account. You can view, amend, or delete this information by logging in to your Site Account and following the instructions in the relevant area of your Site Account.

C. Cookies

We may use a technology referred to as “cookies” (or other similar technology now existing or hereafter developed), which are pieces of data on your computer tied to information about you. Based on your browser type and other information provided by our cookies, we use cookies to: (i) customize certain Site content; (ii) customize your Site visitation experience and access; (iii) notify you of certain promotions, products, and services that we and other companies believe may be of interest to you; and (iv) for any other purposes permitted under applicable law from time to time.

If you choose to reject the cookie, you can still browse our Site and our Store, but you will be unable to buy products from us through the Store using the shopping cart functionality contained therein. The BENEV shopping cart cannot function without cookies enabled so that the necessary information to process your order is retained. If you disable cookies, BENEV will be unable to accept your online order. We will not share any Personal Information provided by our cookies with any third party, though you agree and acknowledge that we may share Non-Personal Information (as defined below) with such third parties. We will, however, link data stored in cookies to the Personal Information you submitted while on our Site. This allows us to personalize your shopping experience and discern user Site preferences.

4. Sharing of Personal Information with Third Parties

We may share your Personal Information with third parties in any one or more of the following ways:

a. Affiliates

We may share your Personal Information with our Affiliates, in which case we will require our Affiliates to honor this Privacy Policy with respect to such shared information.

b. Third Party Service Providers

We may employ third party companies to perform services on our behalf. These services may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. The third parties we contract with for the provision of these services will be permitted to obtain only such Personal Information as they require to deliver the services. Further, such third parties are required to maintain the confidentiality of the information disclosed to them and otherwise to comply with the terms of this Privacy Policy, and are prohibited from using Personal Information disclosed for any purpose other than as required for their provision of the applicable services to BENEV. Among such third parties are the three referenced immediately below.

UPS Corporate Headquarters

55 Glenlake Parkway, NE

Atlanta , GA 30328

United Statesbr>br>

www.ups.com

Avalara Headquarters

435 Ericksen Ave. N.E.br>
Bainbridge Island, WA 98110

United Statesbr>br>

www.avalara.com

Authorize.Net

808 East Utah Valley Drive

American Fork, UT 84003

United States

www.authorize.net

C. Third Party Direct Marketing Partners

You may “opt-in” and thereby give your consent to receive communications from our third party direct marketing partners. Such third parties may not be governed by the same terms and policies that govern your use of this Site. If you would rather us not share your Personal Information with our third party direct marketing partners, please let us know by following the “opt-out” procedures set forth in Section X below. Please note that if we receive your “opt-out” request after we have already shared your Personal Information with a third party, we may not have the ability to control the use of your Personal Information by such third party. BENEV is not responsible for and disclaims all liability for any use of the information you choose to provide to such third parties.

D. Physicians

At the time you purchase a product offered through the Store, we will provide your nominated physician with your name, contact information, and the products that you have purchased through our Store.

E. Special Events

If you elect to participate in any promotions, sweepstakes, surveys, questionnaires, or other events during your visit to our Site, the rules or terms and conditions for those events may indicate that your Personal Information will be shared with third parties. By choosing to participate and submitting your Personal Information with respect to such events, you consent to disclosure of your Personal Information to such third parties. BENEV is not responsible for and disclaims all liability for any use of the information you choose to provide to such third parties.

F. Fraud Protection and Compliance with Law

We may disclose any information, including Personal Information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request. We may also exchange information, including Personal Information, with other companies and organizations for credit fraud protection and risk reduction.

G. Change of Control

We may also transfer your Personal Information if BENEV is acquired by or merged with another organization. In such an event, BENEV will attempt to notify you via email or a posting on this Site before Personal Information about you is transferred and becomes subject to a different privacy policy, provided however, in the event BENEV is unable to notify you, your Personal Information will still be transferred but subject to this Privacy Policy.

III. PUBLIC COMMUNICATIONS FEATURES

From time to time, you may be able to participate in certain activities on the Site, such as forums, reviews, user opinions, chat rooms, or bulletin boards (“Public Communications Features”), which give you the opportunity to communicate with BENEV and other users of the Site. Be aware that when you volunteer information or create a public profile in the course of your participation in our Public Communications Features, you are also agreeing to allow certain aspects of your Personal Information to be made public. This includes your username, any Personal Information or images that you add to your signature, or any data or other information, including Personal Information, which you otherwise post to the public using such Public Communications Features. You acknowledge and agree that BENEV does not review, censor, or in any manner control the content of these Public Communications Features. Consequently, BENEV has no liability or responsibility for information made available through these Public Communications Features, and you will be liable to BENEV for any liability that we incur as a result of any information submitted by you in or through the Public Communications Features. Your use of the Public Communications Features is subject to BENEV’s Terms of Use.

IV. COLLECTION OF NON-PERSONAL INFORMATION

We also collect aggregate, non-personally identifiable information about you that is transferred to us by your browser and/or by cookies when you access our Site, and you may also be asked to provide non-personally identifiable information while using certain features or functionality available on the Site, such as your zip code, shopping habits, and product and information preferences (collectively, “Non-Personal Information”). Like most standard web site servers, we use log files to collect Non-Personal Information, including internet protocol (IP) addresses, browser types, internet service providers (ISPs), referring/exit pages, platform types, date/time stamps, and the number of clicks. Non-Personal Information collected from you is used for purposes such as to analyze trends, administer the Site, track user movement in the aggregate, and gather broad demographic information for aggregate use. We do not link IP addresses to Personal Information, and we do not distribute or share Non-Personal Information with any third parties.

V. EMAIL THIS PAGE

If you choose to use our referral service to tell a friend about our Site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Site. BENEV does not store this information and only uses this information for the sole purpose of sending this one-time email.

VI. CHILDREN

This site is not intended for children under the age of 13, and we do not knowingly collect any Personal Information from such children. Children under the age of 13 should not use our Site at any time, except in the presence of, and with the express consent of, his or her parents or legal guardian. In the event that we learn that we have inadvertently gathered Personal Information from children under the age of 13, we will erase such information from our records.

III. PUBLIC COMMUNICATIONS FEATURES

From time to time, you may be able to participate in certain activities on the Site, such as forums, reviews, user opinions, chat rooms, or bulletin boards (“Public Communications Features”), which give you the opportunity to communicate with BENEV and other users of the Site. Be aware that when you volunteer information or create a public profile in the course of your participation in our Public Communications Features, you are also agreeing to allow certain aspects of your Personal Information to be made public. This includes your username, any Personal Information or images that you add to your signature, or any data or other information, including Personal Information, which you otherwise post to the public using such Public Communications Features. You acknowledge and agree that BENEV does not review, censor, or in any manner control the content of these Public Communications Features. Consequently, BENEV has no liability or responsibility for information made available through these Public Communications Features, and you will be liable to BENEV for any liability that we incur as a result of any information submitted by you in or through the Public Communications Features. Your use of the Public Communications Features is subject to BENEV’s Terms of Use.

VII. PRIVACY POLICIES OF LINKED SITES AND ADVERTISERS

Our Site may contain links to other sites, as well as advertisements from companies with their own sites. These other sites may not have privacy policies, and we are not responsible for the privacy practices or the content of such sites. If you have any questions about how these other sites use your information, you should contact them directly.

VIII. SECURITY

BENEV implements various reasonable security measures in accordance with industry standards to protect the security of your Personal Information both online and offline. When our registration and order forms ask you to submit Personal Information (such as your credit card number), that information is encrypted using secure-socket-layer (“SSL”) technology provided by Network Solutions. To learn more about SSL, follow this link www.networksolutions.com.

Our corporate values, ethical standards, policies, and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information to those employees we reasonably believe need such information do their jobs.

All BENEV servers, including web servers and database servers, are housed and maintained in secure locations. Access to the database is strictly monitored and protected from outside access. Internet access is restricted and protected by firewalls. The servers on which we store Personal Information are kept in a secured environment, inside a secured and locked room. All backups are stored and locked in a high-level security room. Only personnel with proper security clearance have access to these restricted areas.

Notwithstanding anything contained in this Section VIII, while we take reasonable precautions against possible security breaches of the Site and our customer databases and records, no website or Internet transmission is completely secure. Consequently, BENEV cannot and does not guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your Personal Information safe (including your Site Account password), log out of your Site Account after use, and close your web browser.

If you have any questions or concerns about BENEV’s security practices, you can send us an email at policies@BENEV.com.

IX. CORRECTIONS/UPDATING/REVIEWING OF PERSONAL INFORMATION

You can view, amend, or delete the Personal Information that we have collected and retained from you by logging in to your Site Account and following the instructions in the relevant area of your Site Account. Alternatively, you may contact us at optout@BENEV.com and request to review, amend, or delete your Personal Information collected by us, and/or request us to cease collecting Personal Information from you in the future.

X. OPT-OUT

If you do not want to receive special offers, marketing communications, newsletters, or other promotional communications (“Marketing Communications”) from: (i) BENEV, (ii) our Affiliates, and/or (iii) our third party direct marketing partners, BENEV provides several ways for you to “opt-out” or withhold your consent from receipt of such Marketing Communications. Users who no longer wish to receive Marketing Communications may opt-out of receiving these communications by un-checking the [“permission to send”] field with respect to the relevant party(ies) from whom users do not wish to receive such Marketing Communications. For users who have a Site Account, you may make op-in or opt-out selections at the time you create a Site Account, or at any time thereafter by logging-in to your Site Account and changing your Marketing Communications preferences. For non-subscribing Site users, you will be prompted to make Marketing Communications opt-in and op-out selections at the time when you submit an Order through the Store. Alternatively, you may “opt-out” of Marketing Communications that you are already receiving from us, our Affiliates, or our third party direct marketing partners by following the steps described in each such Marketing Communication, and/or you may send e-mails to optout@BENEV.com with a request to cease receipt of such Marketing Communications. Please note that once we receive your request, it make take an additional period of time for such “opt-out” to become effective, depending on the applicable policies and procedures adopted by the relevant third party direct marketing partner.

XI. NOTIFICATION OF CHANGES

We reserve the right to change our Privacy Policy at any time. In the event we decide to make material changes to our Privacy Policy, we will attempt to notify you and other users of this site by sending a notice to the primary email address provided to us and/or by placing a notice on our Site. You should periodically check the Site for such notices.

XII. CONTACT US

If you have any questions, comments or concerns regarding our Privacy Policy and/or practices, please send an email to: policies@BENEV.com
BENEV Company Inc.
23263 Madero, Suite A
Mission Viejo, CA 92691

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